Last updated 25 June 2026
This Privacy Notice for Axtrio Lab UG (haftungsbeschränkt) ("we", "us", or "our") explains how and why we may access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for deciding how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@axtrio-lab.com.
We collect personal information that you voluntarily provide to us when you express an interest in learning about us, our products, or our Services, when you take part in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You: The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
Sensitive Information: We do not process sensitive information.
All personal information you provide to us must be true, complete, and accurate, and you must let us know of any changes to that information.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (such as your name or contact details) but may include device and usage information — for example, your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. We mainly need this information to maintain the security and operation of our Services, and for our internal analytics and reporting.
Like many businesses, we also collect information through cookies and similar technologies. The information we collect includes:
Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
We process your personal information for the purposes listed below. We may also process your information for other purposes only with your prior, explicit consent. The reasons we process your information depend on how you interact with our Services, and include:
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the valid legal bases we rely on to process your personal information. Accordingly, we may rely on the following legal bases:
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e. implied consent). You can withdraw your consent at any time.
In some exceptional cases, applicable law may permit us to process your information without your consent, including, for example: if collection is clearly in the interests of an individual and consent cannot be obtained in a timely way; for investigations and fraud detection and prevention; for business transactions, provided certain conditions are met; and other scenarios as permitted by applicable Canadian law.
We may need to share your personal information in the following situations:
We may use cookies and similar tracking technologies (such as web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also allow third parties and service providers to use online tracking technologies on our Services for analytics and advertising — including to help manage and display advertisements and to tailor advertisements to your interests. These third parties and service providers use their technology to provide advertising about products and services tailored to your interests, which may appear either on our Services or on other websites.
You can refuse or remove cookies at any time through your browser settings. Please note that disabling certain cookies may affect the availability or functionality of parts of our Services.
We may share your information with Google Analytics to track and analyse the use of the Services. For more information on Google's privacy practices, please visit the Google Privacy & Terms page.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or other legal requirements).
When we no longer have an ongoing legitimate business need to process your personal information, we will either delete or anonymise it. If that is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and our efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
We do not knowingly collect, solicit data from, or market to children under 18 years of age (or the equivalent age as specified by law in your jurisdiction), nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 (or the equivalent age as specified by law in your jurisdiction), or that you are the parent or guardian of such a minor and consent to that minor dependent's use of the Services. If we learn that personal information has been collected from users under 18 years of age, we will deactivate the account and take reasonable measures to promptly delete that data from our records. If you become aware of any data we may have collected from children under 18, please contact us at hello@axtrio-lab.com.
In some regions (such as the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access to, and obtain a copy of, your personal information; (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) where applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information.
We will consider and act on any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or the UK data protection authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time by contacting us. Please note that this will not affect the lawfulness of the processing carried out before the withdrawal.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in the emails we send, or by contacting us. You will then be removed from the marketing lists. However, we may still communicate with you for service-related or non-marketing purposes.
Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove cookies and to reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Services.
If you have questions or comments about your privacy rights, you may email us at hello@axtrio-lab.com.
Most web browsers, and some mobile operating systems and mobile applications, include a Do-Not-Track ("DNT") feature or setting you can activate to signal your preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As a result, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking that we must follow is adopted in the future, we will inform you about that practice in a revised version of this Privacy Notice.
California law requires us to let you know how we respond to web browser DNT signals. Because there is currently no industry or legal standard for recognising or honouring DNT signals, we do not respond to them at this time.
The table below shows the categories of personal information we have collected in the past twelve (12) months. For a comprehensive inventory of all personal information we process, please refer to Section 1.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | NO |
| B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | NO |
| C. Protected classification characteristics under state or federal law | Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data | NO |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or other similar network activity | Browsing history, search history, online behaviour, interest data, and interactions with our and other websites, applications, systems, and advertisements | NO |
| G. Geolocation data | Device location | NO |
| H. Audio, electronic, sensory, or similar information | Images and audio, video, or call recordings created in connection with our business activities | NO |
| I. Professional or employment-related information | Business contact details in order to provide you our Services at a business level, or job title, work history, and professional qualifications if you apply for a job with us | NO |
| J. Education information | Student records and directory information | NO |
| K. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual's preferences and characteristics | NO |
| L. Sensitive personal information | NO |
We may also collect other personal information outside of these categories where you interact with us in person, online, or by phone or mail, in the context of: receiving help through our customer support channels; participating in customer surveys or contests; and facilitating the delivery of our Services and responding to your enquiries.
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law. These rights include:
To exercise these rights, you can contact us by emailing us at hello@axtrio-lab.com. Under certain US state data protection laws, you can designate an authorised agent to make a request on your behalf.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about the categories of personal information (if any) we disclosed to third parties for direct-marketing purposes, and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit it in writing to hello@axtrio-lab.com.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes, we may notify you either by prominently posting a notice of such changes or by sending you a notification directly. We encourage you to review this Privacy Notice frequently to stay informed about how we are protecting your information.
If you have questions or comments about this notice, you may email us at hello@axtrio-lab.com, or contact us by post at:
Axtrio Lab UG (haftungsbeschränkt)Depending on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, to obtain details about how we have processed it, to correct inaccuracies, or to delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please send us an email at hello@axtrio-lab.com.
We use cookies to improve your experience on our site. By using our site you consent cookies.